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Hotel, Travel Management & Catering Science

Hotel management demands a friendly, helpful, outgoing personality, ability to take responsibility and to work well with others. Interest in people of all backgrounds, creativity, flair, tact, a methodical approach, organizing and administrative ability, a certain amount of manual dexterity and visual imagination, physical stamina and good health to withstand irregular hours of work are equally important traits. A temperament which remains unruffled in inevitable crises, a good memory for faces (as regular guests appreciate recognition), considerable self confidence, an eye for detail, practicality.

Hotel Management courses in this institutes offer a blend of theoretical and practical training. Students are given hands-on training in running of a hotel so that they can apply their theoretical learning to real-life situations and learn how to improve adapting.

Due to astronomical growth in tourism industry during last decade there is commensurate growth in hospitality industry and it is expected to be the fasted growing industry poised to become single largest industry by 2008. Therefore there are infinite opportunities in global hospitality industry, for people having right attitude and willingness to put in hard work with smile. Therefore, hotel management is the most sought after career course

The boom in the tourism industry has resulted in the immense growth of hotel industry in India. The hotel industry promises a bright future for anyone who wishes to take up a career in this segment. The students opting for hotel management career courses must have an affinity towards socializing and understanding the needs of the people.

As hotels fall under the service industry, the motive of hotel management courses in Digipark, is to prepare the students to face the challenges of this competitive world. As far as tourism industry in India is concerned, it is attracting tourists from across the world and this definitely calls for quality hospitality.

Hotel Management as a Career Option

Hotel management is one of the most interesting career options in the contemporary job market. Career training from a recognized and reputed hotel management institute is just an icing on the cake.

These hotel management courses make one aware of the operating-sections of the hotel industry like

  • Front office
  • General operations
  • Sales and marketing
  • Food and beverage
  • Service keeping
  • Catering

Hotel Management Course Scope

Hotel management job opportunities exists both in the private and public sector. One can look for various openings available in the hotels of the nation. Most of the hotels in India offer lucrative pay packages to the suitable candidates. The jobs offered are satisfying as well as highly rewarding.

  • Graduates of hotel management can join the railways, airlines, shipping lines in their catering services, or the defense sector.
  • The industrial canteens absorb some hotel management professionals.
  • A few proceed to pursue postgraduate studies in hotel management and opt for teaching jobs.
  • Hospitals and other institutions also engage hotel management professionals.

Personal Factor

Being a service industry, having the right attitude is most important. The employees must have an outgoing and pleasant personality, capacity for hard work and a liking for interacting with people. The ability to keep the situation under control during any crisis, discipline, commitment and dedication is a must.

Jobs in Hotel Management

The Managers

Hotel managers are responsible for the efficient and profitable operation of their establishments. The General Manager controls the finances, establishment norms to be followed by the staff while providing their services to the guests, housekeeping, food quality, decor and interiors. Assistant Managers supervise the day-to-day operations of their departments. Large hotels have Resident Managers to resolve problems round the clock. The Department Managers work under the supervision and guidance of the top management.


The Front Office

The first people to welcome guests in a hotel are the personnel in the front office. The Front Office Manager supervises the work of the receptionists, information clerk, reservation clerk and other service personnel like bell captain, bell boy and doorman. The Bell Boy assists the guests with the baggage to check in to the room. The Bell Captain supervises the work of bell boys. The Information Clerk delivers the telephone messages to the guests through the Bell Captain.


Food and Beverage
    This department includes:
  • Culinary Unit
  • Steward Department
  • Food Service Department
Food Service Department

Food Service Department responsible for stocks of tableware, linens, paper, supplies furniture, and fixtures cleaning. They arrange for equipment maintenance and repairs. They also have to maintain records of hours and wages of employees, payrolls, and taxes, etc. Banquet Managers are in-charge of catering assignments


Housekeeping

A hotel requires maintenance on a very large scale. Hotels have a house keeping department to look after cleanliness in rooms, lounges, lobby, restaurant, dining halls, parks etc. This department functions under the supervision of the Executive Housekeeper.


Executive Housekeepers

Executive Housekeepers are responsible for ensuring that guest rooms, meeting and banquet rooms and public areas are clean, orderly and well maintained. They train, schedule and supervise the work of housekeepers, inspect rooms and order for the necessary supplies. Housekeeping is a round the clock job .This department works in shifts.


Marketing Department

Today marketing of services is a major aspect of hotel management. Sales and marketing division works to identify the needs of prospective customers, develop stay packages to suit their needs and sell the services, which have been developed.

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